We strive to ensure your stay with us at The Lodges at the Great Smoky Mountains is perfect! While we offer the ease of booking our property on affiliate sites like Expedia and TripAdvisor, we offer many exclusive perks when booking directly with us. Benefit from the best rates, exclusive perks and premium benefits when you book direct.
Best Available Rates
Booking your stay directly online or over the phone with our customer service team will allow you to utilize exclusive offers only available when booking direct.
The Lodges at the Great Smoky Mountains has a dedicated customer service team staffed with trained booking agents who are knowledgeable about the property. We can assist you with your reservation and help get answers to your questions with the highest level of service. We never charge booking fees for calling us to make your reservation. .
When booking directly with us, we know exactly what inventory we have and when our inventory is available. This ensures that you don’t experience overbooking or unexpected unit moves that can often happen when booking through third party companies.
Your safety is our highest priority. Whether you book online or call our customer service team, your personal information and data are safe and secure. We use the latest up-to-date technology practices to keep your private information private.
Zero Booking Fees
Many booking sites charge hidden booking fees for the convenience of shopping through a marketplace they provide. Whether you book online or call our customer service team, you’ll pay a total of $0 in booking fees.
Know the Property
If you book online through our website, you’ll see our room layouts, photos, and amenities. If you call us, our customer service team can tell you about our resorts’ accommodation options.
Know the Area
It is our pleasure to give you recommendations about local events, attractions and restaurants on our websites, social media and in-person from our staff.
Peace of Mind
There’s no worrying about miscommunications or errors with your reservation because you made it directly with us.